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"Besides mentioned benefits system provides us competitive advantage. We are able to report, very detailed, to our clients (significant pharmaceutical companies) transport conditions, route or client access." 

Ladislav  Čorňák, managing director INTEC PHARMA s.r.o.

INTEC PHARMA s.r.o. belongs to significant companies operating in the Slovak market in the field of storing and cold chain distribution. Company with its seat in Bratislava was established in 1990. From 1991 it focused on distribution in pharmaceutical industry - vaccines, blood derivates, immunoglobulin, hormones and anti-infective.

During distribution process of mentioned thermosensitive medicaments, must be followed all EU directives for keeping cold chain. Therefore company INTEC PHARMA s.r.o. has built up storage areas and own fleet to meet the requirements of directive 2001/83/ES. In 2006 was company certified by ISO 9000:2001 for wholesale of pharmaceutical products, medical devices and diagnostics in cold chain. At present, company provides its services from three branch offices and stocks in Bratislava, Žilina and Prešov for more than 2000 clients.

Fleet of vehicles consists of vans to 3,5t with isothermal area in the cargo hold space, refrigerated air conditioned aggregate and device for temperature measurement. Because system for transport temperature measurement in vehicles by datalogger was too expensive, company searched new technical solution. It was offered by IT and GSM development.

First aim of monitoring and tracking vehicle system implementation was nonstop monitoring of transport temperature in vehicles and simple evaluation and archiving of records. After negotiations with companies offering monitoring system we decided in 2009 for system Dispečer. This system fulfilled our criteria in price, transport temperature monitoring and data processing. System serves in our company as effective tool for fleet management, routing, consumption monitoring quality management according to ISO norms.

Besides mentioned benefits system provides us competitive advantage. We are able to report, very detailed, to our clients (significant pharmaceutical companies) transport conditions, route or client access. Monitoring system supports labor discipline. All data about transport are online. System Dispečer identifies unauthorized drives and downtime and controls standard working process. We monitor efficiency of refrigerated devices, which influence also vehicle consumption.

Benefit of monitoring system Dispečer for our company is not only in quality management and distribution improvement, but also in costs reduction.

Transport a logistika  n. 3/2013, p. 43